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  SHIPPING & RETURNS  

SHIPPING POLICY

Processing Times

All orders are processed within 3–7 business days unless otherwise noted on the product page. During limited releases, holidays, or high-volume periods, processing times may be extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Domestic (U.S.): 3–7 business days after shipment

  • International: 7–21 business days after shipment

Please note that delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other factors outside our control.

Pre-Orders & Limited Releases

Some products may be sold as pre-orders or limited-run releases. Estimated shipping timelines will be listed on the product page. Orders containing pre-order items may ship together once all items are available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Stolen Packages

exhibit a. is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If you experience a delivery issue, please contact the carrier directly using your tracking information.

Damaged Items

If your order arrives damaged or defective, please contact us within 7 days of delivery at [your support email] with your order number and photos of the issue so we can help resolve it quickly.

RETURN & EXCHANGE POLICY

All Sales Policy

Due to the limited-run nature of many exhibit a. releases, all sales are considered final unless an item arrives damaged, defective, or incorrect.

Exchanges

If you receive the wrong size or would like to request an exchange, contact us within 7 days of delivery at [your support email].

Exchange requests are subject to product availability. Items must be:

  • Unworn

  • Unwashed

  • In original condition

  • Returned with original packaging

Customers are responsible for return shipping costs unless the item was incorrect or defective.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery with:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

If approved, we will provide a replacement, exchange, or refund at no additional cost.

Non-Returnable Items

We do not accept returns or exchanges for:

  • Worn or washed items

  • Items damaged after delivery

  • Final sale or limited-release products

  • Gift cards

Refunds

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund after approval.

Contact

For all shipping, return, or exchange questions, contact:

exhibit a.

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